Cost in the Pricing tab when creating Customer Return wo reference

[michi_lin]

Dear Support,

Do we need to add any "Cost" in the Pricing tab when creating Customer Return without reference?

These days, we created some Customer Returns without any reference (e.g., Sales Order) and found that no "Cost" appeared in Pricing tab of Customer Return. However, if we checked the Customer Return with reference case, there was Cost maintained in Pricing tab. Could we know what caused this difference?

We referred to the KBA (SAP KBA 1818008 - How to Create a Customer Return without a Reference) and SAP didn't mention that we need to add any Cost during the creation of Customer Return wo reference.

We wonder if this "cost" will be recorded when the order was received, or will it be calculated separately by the moving average?

Our understanding is that when you receive a return and put it back in stock, SAP multiplies the current cost per piece by the number of units returned and adds it as the inventory value.

If the product is sold the following month, it is recorded in the P&L as COGS at the cost at the time of sale, so we believe that the "pricing" of Customer Return does not affect the financial calculation of costs and inventory.

Kindly provide us any advice.

Thank you.

Best Regards,

Michi