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Control logic of Service Contract Determination

ISoma
Participant
0 Kudos
158

When registering an SAP Service Order, we understand that the conditions for determining
the Service Contract are as follows:

  • Sold-to party
    The sold-to party in the service contract and in the service transaction must be identical.
  • Sales organization and distribution channel
    The sales organization and the distribution channel in the service contract and in the service transaction must be identical. Etc...
    Service Contract Determination | SAP Help Portal

Is it possible to disable these checks using Custom Logic, BAdI, Exits, etc.? The customer requirement is to be able to freely select the Service Contract when creating a Service Order.

 

Soma

Accepted Solutions (0)

Answers (1)

Answers (1)

Sahil_Grover
Product and Topic Expert
Product and Topic Expert
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Dear Isoma,

It is not possible to suppress standard validations by Custom Logic in BADI.

The only option as per help link is to " user can use the search function to open the activity Deactivate Service Contract Validation and disable the validation of service contract assignments"

Regards

Sahil Grover

ISoma
Participant
0 Kudos

Hi Sahil Grover!

Thanks for answering.

When I set "Deactivate Service Contract Validation",
is it possible to manually assign a service contract number and a line item number to a service order?

As part of the client's business process,
Service Order is created in an external system. At that time, Service Contract number is manually assigned.
I am concerned about whether the manually assigned Service Contract number will be linked to the SAP Service order via API.

Best regard

Soma