a month ago
When registering an SAP Service Order, we understand that the conditions for determining
the Service Contract are as follows:
Is it possible to disable these checks using Custom Logic, BAdI, Exits, etc.? The customer requirement is to be able to freely select the Service Contract when creating a Service Order.
Soma
Request clarification before answering.
Dear Isoma,
It is not possible to suppress standard validations by Custom Logic in BADI.
The only option as per help link is to " user can use the search function to open the activity Deactivate Service Contract Validation and disable the validation of service contract assignments"
Regards
Sahil Grover
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Hi Sahil Grover!
Thanks for answering.
When I set "Deactivate Service Contract Validation",
is it possible to manually assign a service contract number and a line item number to a service order?
As part of the client's business process,
Service Order is created in an external system. At that time, Service Contract number is manually assigned.
I am concerned about whether the manually assigned Service Contract number will be linked to the SAP Service order via API.
Best regard
Soma
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