Consumption based customer invoicing

[doriskastenhofer]

Hi all,

I have a customer in the gas industry. Consumption based invoicing is standard in this industry (just like in the electricity industry for example) - so the customer pays a monthly fee and in the end of the (contract) year, the customer pays the actual used quantity of gas - already paid monthly fees.

I know that this could be processed with the consignment process in ByD. However, there is another part of the process, which complicated this process very much.

PART 1:
A gas tank is delivered and the gas filling is consigment fill-up to customer X.

PART 2:
Several contracts with individual customers (not customer X) are created for the consumption of gas in the gas tank.
These individual customers pay a monthly fee. 
At the end of the (contract) year, the actual consumption of gas is calculated.
At the invoice the already paid monthly fees are deducted and only the rest is billed. 

In case consignment is used in Part 2 again, we can't allocate the consignment to the already existing consigment of Part 1 (customer X), due to the different customer accounts.
If we create another consigment, then the double amount of the gas filling is in the system (one customer x, one for individual customers part 2) which is not correct.
If we create standard Sales Orders, ByD expects a delivery, which is not happening as the gas filling is already in the customers gas tank. 

Can anyone help in this process?
How can this be handeled in Business ByDesign? Is there a workaround in ByD?

Any help is highly appreciated!

Thanks already and kind regards,
Doris 

#BusinessByDesign #ByD #consumptionbasedbilling

[PaulMcnally]

Hi Doris,

Who owns the gas in part 1?  Is it customer X?

And who are the customers getting involved by in part 2?

Kind regards,

Paul