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#CoE#LAL Cannot create sales order with customer down payment when this order contains free goods.

FFreya
Product and Topic Expert
Product and Topic Expert
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47

In VA01,Cannot create sales order with customer down payment when this order contains free goods. If this order has contained free goods (TANN), then cannot set the item category to CBAO. Is this the standard setting? Can we change the configuration?

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Answers (1)

Answers (1)

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Hello,

free goods are not invoice-relevant, as they do not generate any payment obligations. In contrast, a down payment requires billing and revenue recognition. Therefore, receiving an advance payment for items that do not require payment is not feasible.