#COE #BA01 Deleting an errant unposted Invoice Cancelation

[RyanMuller]

Hello,

We have a situation where someone cancelled in error a customer invoice that was posted and cleared/paid in 2023.

We're trying to get rid of this invoice cancellation sd billing document which has not been posted as financial document (it is blocked based on the 2023 period not being open), how do we do this in S/4HANA Public Cloud? 

We do not see a delete option for it and we absolutely do not want it posted as a journal entry since it was errant.

Based on searches in the knowledge base and forums we see old ECC postings referencing Note 388489 - Cancelation of a cancelation document, however this note doesn't appear available to us any longer.

Best,

Ryan

[Dave_He]

Hello Ryan, As the note you mentioned is still not available in Public Cloud, please raise incident to check with Product Support for the possible workaround. Best regards, Dave