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Cancellation of invoice instead of issuing credit note

Anjum_1234
Discoverer
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348

Hi, 

I created one invoice for the customer. Customer didn't pay it and said i need to change the rate. so i should have creted one Credit note but instead of creating one credit note i cancelled the invoice and created one new invoice. 

This was mistake from my side. How can i correct it in SAP now? 

Regards

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Answers (2)

Answers (2)

MOHAMMED_BASER
Active Participant

Hi Anjum_123
Since you already cancelled the invoice and created a new one Check accounting documents. If the cancellation document (S1 type) was posted, it already reversed the original invoice in FI. The new invoice (F2 type) is now the valid one.

Option A (if cancellation is acceptable)
If your company policy allows invoice cancellation, you may not need further correction. The audit trail shows: Invoice → Cancellation → New Invoice.

Option B (if credit note is required by policy)
Reverse the cancellation (if possible).
Repost the original invoice.
Then issue a credit memo against it, followed by the corrected invoice.
This way, the documents follow the proper sequence: Invoice → Credit Memo → Correct Invoice.

Anjum_1234
Discoverer
0 Likes
Thank you for your response Baser🙏🏻
MOHAMMED_BASER
Active Participant
0 Likes

Hi @Anjum_1234 ,
Since you already cancelled the invoice and created a new one Check accounting documents. If the cancellation document (S1 type) was posted, it already reversed the original invoice in FI. The new invoice (F2 type) is now the valid one.

Option A (if cancellation is acceptable)
If your company policy allows invoice cancellation, you may not need further correction. The audit trail shows: Invoice → Cancellation → New Invoice.

Option B (if credit note is required by policy)
Reverse the cancellation (if possible).
Repost the original invoice.
Then issue a credit memo against it, followed by the corrected invoice.
This way, the documents follow the proper sequence: Invoice → Credit Memo → Correct Invoice.