Can't Update qty & Price PO

[ivan_leonardo]

Another strange problem,

If my user (Logistic License, NOT super user) edit Qty or Price on PO they can not update it, there is an error message

"There is a difference between the document total and its components. [Purchase Order - Document Total]  [Message 439-138]"

IF I try using Proffesional License and SuperUser everything is fine, any idea what's wrong ?

SAP B1 9.0 PL10 For HANA

Thanks

[ivan_leonardo]

I try using 2 Logistic users, both have the same authorization setting and Can't Update Qty and Price on Purchase Order menu. then I change 1 user to SuperUser and automatically for those superuser all became Full Auth and YES I can update PO.

I have export both auth setting to xls but don't know which one that caused the problem. you can see the xls file here : https://app.sugarsync.com/wf/D7275213_791_164030845

SAP doesn't have a complete guidence about authrorization setting which very important.

Rgds,

[former_member333495]

@ IVAN & TARUNA  :-

This problem you are facing for your User might be due to the authorization rights set for your user.

Please login as super user and goto.

For Unit Price :-

Administration --> System Initialization --> Authorizations --> Sale A/R --> Change Raw Amount (Give the Full Authorization).

Now Choose your user from the list and check the authorizations set in Sale A/R. this setting will work in all purchasing documents.

For Quantity :-

Login with User(Logistic) in SAP and Check the form Setting for Quantity field should be active.

Thanks

[ivan_leonardo]

Hi Rahul

Change raw amount since the beginning already Full Auth

Qty and Price also already active

I forgot to mention, the current workaround is :

I create a new row below the first one exactly the same except the qty or price value that I want to revise, then delete the first row. and magiclly I can update with those same logistic user.

this is a silly and annoying solution

Rgds,

[Former Member]

Hi Ivan,

Does price for the particular item is automatically updated from any price list or  from any blanket agreement?

The Logistics user have permission only to view the price list or blanket agreement.

May be this is the problem.

Regards,

JO

[ivan_leonardo]

Hi Jiju,

Price input manualy nothing to do with price list and No blanked agreement

[Former Member]

Hi

This problem you are facing for your User might be due to the authorization rights set for your user. The super user by default has all rights and so there wont be any problem.

Please login as super user and goto.

Administration --> System Initialization --> Authorizations --> General Authorization

Now Choose your user from the list and check the authorizations set in Purchasing A/P.

Thank you

[Former Member]

Hi Ivan,

Please post Screen shot of the error..

I tried to Simulate the error on my end . But I am not facing this issue in SAP 8.82 PL09.

My  Logistics user has full authorizations for Purchase AP .

Thanks

TAruna

[ivan_leonardo]

@Rohith : I have set auth Full but still the same

@Taruna :  There is nothing to capture just command red error notif at the bottom

"There is a difference between the document total and its components. [Purchase Order - Document Total]  [Message 439-138]"

Just simply edit qty or price, when I click Update, errror arise.

I am quiet frustrated with SAP B1 9.0 HANA many Bugs that's annoying. My consultant have contact SAP but slow response.

Hope someone at SAP office read all my problem

Rgds,

[kothandaraman_nagarajan]

Hi,

Please check SAP note for similar issue.

1950384 - When you add the "Delivery - Cancellation" document an
error message is displayed

Thanks & Regards,

Nagarajan

[ivan_leonardo]

Hi Naga,

Those link said will be fix on patch PL10 ? but I am already on PL10 but those error still exist. Maybe have to wait to PL11 ?

[kothandaraman_nagarajan]

Hi Ivan,

I can't promise you, PL11 will solve above issue. Its based on your urgency. I think you having lot issues in PL10.

Please raise ticket to SAP support.

Thanks & Regards,

Nagarajan

[Former Member]

Hi Ivan,

Please check the following thread, if it relates to your issue :

[ivan_leonardo]

Taruna, I still don't get it with the answer on your link

"What if you just let system calculate the LineTotal and DocTotal? Have you tried?"

on your link they don't tell the licence type they use. My problem only happened on Non Superuser, for superuser theres no problem

thanks

[Former Member]

Hi Ivan,

DO you have freight value associated with this PO ?

[ivan_leonardo]

Hi Taruna,

There is No Freight Value on this PO