Can anyone share tutorials for Customer service processes in SAP HANA PUBLIC CLOUD

[Rajeswari22]

Dear SAP Community,

Can anyone share tutorials for Customer service processes in SAP HANA PUBLIC CLOUD?

Kindly do needful.

Thanks & Regards,

Rajeswari.B

[Jerry_Lowery]

Hi Rajeswari.B,

Could you kindly provide some more insight on the topic? 

What kind of customer service are you researching?

Please review the Best Practices, along with sample test scripts you can execute in the Process Navigator:

https://me.sap.com/processnavigator/SolS/EARL_SolS-013/2402?region=US

For example: Customer Returns (BKP) - https://me.sap.com/processnavigator/SolS/EARL_SolS-013/2402/SolP/BKP?region=DE

Or the Service Contract Best Practices

Or the Maintenance ones.

I hope this helps

Thank you

Jerry