C4C ByD : The Query Webservice For Monitoring scenario does not appear in the scenario selection

[former_member25364]

Hello

I am trying to implement the Incident Monitoring in Solution manager.

I have the communication setting options on our Solution manager 7.2 SP3 (in Managed System Configuration)

In ByD 1702, after creating a communication system, I create a communication arrangement but when I have to select the scenario, the "Query Webservice For Monitoring" scenario does not appear.

As explained in SAP Business ByDesign and Solution Manager Integration, for ByD 1602, the functionality was on Beta. Is it the same for ByD1702 ?

If not, can anyone explain the setting procedure including which scope is necessary ?

Regards

Emmanuel