ByD : Project : How to close the Sales Order of cancelled Project?

[former_member1122437]

Hi,

The project was cancelled. And I changed the status of project as "stopped". Then, tried to changed the status of Sales Order in "Customer Invoicing" but I could not do that because "Change Status" button is gray out.

Could you please tell me how to change the status of Sales Order in the case of cancelled Project?

Thanks!

[arunml]

Hi Masako,

As updated by Otfried, button to “Finish Invoicing” is enabled in the “Customer Invoicing” Workcenter in the “Sales orders” screen. Can you please check is this enabled?

If there are open invoice schedule items, then the action would be disabled. Can you please confirm the scenario?

Best Regards,
Arun

[former_member186555]

Hi Masako,

my experience is different: Project is "stopped" and you can still set the sales order to "Invoicing Finished" in Customer Invoicing --> Project Invoicing --> Sales Orders.

Is there an unreleased Project Invoice Request that needs to be deleted first?

If not, I suggest to reach out to our support.

Best regards
Otfried

[former_member630407]

Hi Masako

You may have to reverse all the posted and cleared invoiced items against the Project and Sales Order. This will enable the Sales Order, which allows you to cancel or delete it.

For Additional Resources please refer the following document:

https://help.sap.com/viewer/2754875d2d2a403f95e58a41a9c7d6de/2005/en-US/2ce2f7e2722d10149adde7e4da34...

https://help.sap.com/viewer/2754875d2d2a403f95e58a41a9c7d6de/2005/en-US/2d9e37e2722d1014b380b23996b2...

https://help.sap.com/viewer/2754875d2d2a403f95e58a41a9c7d6de/2005/en-US/2ddff3f3722d1014aad8e8209ff2...

https://help.sap.com/viewer/2754875d2d2a403f95e58a41a9c7d6de/2005/en-US/2dd7d33a722d1014bd09fd5609a0...

Hope this solves your query. Revert for more clarifications.