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BRS issue

Former Member
0 Kudos

Dear Experts !!!

I am doing Bank Reconciliation from Manual Bank reconciliation . But now I have tick on Bank Statement processing option is activated due to which when I click on Reconciliation the following error is occured."Bank page add on is not availbale for a house bank account when bank statement processing is enabled."

Previously BRS is done immidiately and I couldnt able to deactivate the Banks Statement Processing Option. Please help me as my reconciliation is pending.

I am using SAP 8.8. PL 11

Plaese help

Thanks & regards,

Harshad

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Dear Harshad,

You need to reset the indicator for BRS. However, I am afraid you have to log a message to get SAP support team for the help. This is beyond forum functionality.

Thanks,

Gordon

jitin_chawla
Active Contributor
0 Kudos

Hi,

Do you have any data in the OBNH table or OBNK table?

If yes then it means that you have started using the Bank Statement Processing (BSP) for the reconciliation.

You can check Note No. : 1132591 regarding your issue as well.

Kind Regards,

Jitin

SAP Business One Forum Team

Former Member
0 Kudos

Hi !!

No , there is no data it was by mistake activated by me.

regards,

Harshad

jitin_chawla
Active Contributor
0 Kudos

Hi,

Please then create a Support Ticket as per the Note mentioned by me and update the details regarding your issue.

You can create a support ticket if you have a S-User ID. If you are customer/user then please contact the partner and he will perform the steps for you.

Kind Regards,

Jitin

SAP Business One Forum Team

Former Member
0 Kudos

Thanks....

Former Member
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Thanks for your answer....can you please guide me about how to raise ticket ..I have s user id.

Thanks & Regards,

Harshad

Former Member
0 Kudos

Are you from Customer or Partner side? Only partner can raise ticket.

Former Member
0 Kudos

Hi !!

I am from customer side...please help for solution ...

regards,

Harshad

jitin_chawla
Active Contributor
0 Kudos

Hi,

You need to contact the partner and explain the issue to him. The Partner would assist you in opening a support ticket to get the issue investigated.

Kind Regards,

Jitin

SAP Business One Forum Team