cancel
Showing results for 
Search instead for 
Did you mean: 

Balance Confirmations form is not showing correct id

SAPSupport
Employee
Employee
0 Kudos
238

Account Statement with Due Date List form is not displaying credit memo id correctly for the Balance Confirmations.  


------------------------------------------------------------------------------------------------------------------------------------------------
Learn more about the SAP Support user and program here.

Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
0 Kudos

Credit Memo has been created as a follow up of the Invoice, and that is the reason why the system displays the Invoice ID instead of Credit Memo ID.
For Credit Memos created as a follow up of Customer Invoices the system will always show the Invoice ID in the Balance Confirmation PDF.

If the Credit Memo is not created as a follow up of an invoice, then system displays the Credit Memo ID in the Balance Confirmation PDF.

 

 

Answers (0)