on 2024 Aug 21 5:16 PM
Account Statement with Due Date List form is not displaying credit memo id correctly for the Balance Confirmations.
Request clarification before answering.
Credit Memo has been created as a follow up of the Invoice, and that is the reason why the system displays the Invoice ID instead of Credit Memo ID.
For Credit Memos created as a follow up of Customer Invoices the system will always show the Invoice ID in the Balance Confirmation PDF.
If the Credit Memo is not created as a follow up of an invoice, then system displays the Credit Memo ID in the Balance Confirmation PDF.
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