on 2025 Oct 07 12:45 PM
Currently, when customer returns are received, the stock is classified as customer stock. When we transfer the goods to unrestricted stock, it becomes our company’s stock. From there, we can proceed to scrap the goods if required.
In this process, the system generates two accounting documents:
When the stock is moved from customer (return) stock to unrestricted stock.
When the stock is moved from unrestricted stock to scrap.
We would like to know if there is any possibility to suppress the first accounting document (i.e., during the movement from customer return stock to unrestricted stock).
Can we get any SAP notes/ KBA, to get their confirmation on whether this is technically feasible or if it’s a standard system behavior that cannot be bypassed?
Request clarification before answering.
Hello @Mohammed_Abbasraja
No, it is not and must not be possible. That would be against accounting practices.
By transferring goods customer returns (stock not owned by you) to unrestricted (stock owned by you), you increase the stock value. That has to be reflected in your FI books. Otherwise, an inconsistency between inventory management and accounting would be introduced.
Best regards
Dominik Tylczynski
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Of course you can try with SAP support ticket. However, bear in mind that it would be a consulting question, not a support one.
I don't think you need a proof from SAP - what your client wishes is simply against a common logic and accounting principles. Just ask them how they want to manage their stock values in FI if they suppressed the accounting posting.
Adding to the already given explanation, please note, sales returns can be handled with four different movement types and each movement type will function differently as per the below table
Not sure, with which movement type, currently, your system is working. Based on the above, discuss with the respective stakeholders and decide which movement type will suit for the Business
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