Automatic PO creation from custom return order

[adrian_baloaica]

Hello everyone, I hope some people more experienced can help me solve this issue.

So there was a requirement to create a Z order type that would be a copy of RE2. That was done by someone else and now the issue is that unlike RE2, after trying to make a return to vendor from VA02 of the order, the Goods Receipt and Return Purchase Order are not created automatically after save for ZRE2. This is how it looks for a RE2:

But for ZRE2 it looks like this:

I tried doing the following change in SPRO -> Sales Documents -> Advanced Returns Management -> Activate Advanced Returns Management for Returns Order Types. I copied everything from RE2 -> ZRE2 but still something does not work.

Are there any more customizations I need to do in order for the Return Purchase Order to be created automatically as for RE2?

[SatwikJoshi]

Hi adrian_baloaica,

This is Advanced returns. Hope you have chosen right options in Returns tab of RE2 Return order creation, Like Follow-up Act/ next follow-up Act: Ship to supplier/ return to supplier.

Below blog, should help you with settings of Return to external supplier using Advanced Returns

https://blogs.sap.com/2022/01/23/return-to-external-supplier-using-advance-return-management-in-s-4h...

Thank you

Satwik Joshi

[adrian_baloaica]

Hi 0020911778,

The settings described in the link are already done, as I said the return process works for Sales Order Type RE2 but not for the new ZRE2 type so I think the customizing has something to do with this.

Thanks for the response, regardless.