on 2022 Sep 05 4:15 AM
Dear Guru,
Customer posting sale order down payment through API, so this is not standard down payment for sale order.
We find out the down payment could not be clearing automatic because SAP logic is:
Open items are grouped according to fixed system criteria:
company code /account type /account number/reconciliation account number / currency key/ special g/l indicator.
Since the billing invoice posting to AR Account and down payment post to special g/l indicator and down payment reconciliation account, even we get same amount offsetting each other, SAP could not do automatic clearing.
So can I know do we get another workaround for this function?
Customer may not accept the standard process for down payment, sale order billing plan plus down payment request and so on, they just want keep it simple.
Thank you.
Request clarification before answering.
See process steps for down payment in help.sap.com Down Payments
See also the test script J59 https://rapid.sap.com/bp/scopeitems/J59
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Hi Cora,
Thank you for your reference.
Best practice will work but not simple enough, we can see there are too many manually task there.
For example billing plan in sale order, downpayment request post, billing downpayment request ,incoming payment to clear downpayment request, finally billing to offset the downpayment.
I think that is why quite some of the client did not follow this downpayment process.
I have to say, for a big deal , that will work, but for small business deal, that is too complicate.
BR
For influence requests see 2963059 How to Submit Feature Requests for SAP S/4HANA Cloud Product
The link for Influence for finance is
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Hello Mark Li,
You can use Automatic Clearing apps to clear the documents. You get option to select special-GL-indicator for customer. You get lot of options to enter customer number or posting date or document numbers or assignment or based on accounts.
Regards,
SAP PE
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Hi Swati,
I have try the Automatic Clearing apps and select special-GL-indicator for customer.
But SAP can only clear the same reconciliation account number.
For example, customer A, get two open item below:
downpayment credit 100,
accounts receivable debit 100.
This two open item could not clearing each other what ever you change the config.
Below are S4HANA Cloud config help. You can see the logic of how SAP group the open item when do automatic clearing.
User | Count |
---|---|
100 | |
13 | |
11 | |
5 | |
5 | |
5 | |
3 | |
2 | |
2 | |
2 |
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