Attatching Warraty to In-house Repair orders.

[junya]

Dear expert,

Isn't it possible to attach warranty to In-house Repair order to provide free in-house repair service within customer warranty?

I noticed there are no input box to set warranty no. in in-house repair order, which exist in service order.

I am assuming that it is not possible like service contract is not integrated with In-house Repair process (source).

Thank you.

[Silvia_Ventura]

Hello Junya

as far as I know, there is not any pop-up with the warranty data or recommended warranty for the equipment. The above fields ( customer Warranty end and Vendor Warranty End) are copied directly from the master data of the equipment.

Best regards

Silvia

[Silvia_Ventura]

Hello Junya

I've checked this issue with my colleagues. New version 2021 allows to display the warranty in the app "Perform Precheck". It's located under "Repair Object" section.

Look at my attached screen shot.

Best regards

Silvia Ventura

[junya]

Hi Silvia,

Thank you for your reply!

If effective customer warranty is assigned to repaired object, would SAP in 2021 recommend Warranty no. to assign when I create repair order for the repaired object in the same way of service order?