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Attach an Invoice to a Dunning Letter in ByDesign

former_member101381
Discoverer
712

When will SAP introduce the ability to attach and invoice to Dunning Letter, surely this could be a simple configuration change.

The purpose of Dunning is to automate the reminder process, yet the usual issue faced when speaking to clients is that they failed to receive the invoice or the invoice is lost. Would it not make sense to issue the invoice with the Dunning letter, two birds and all that.

Has SAP any plans to make this change in future roadmap?

Murray

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manasa_a
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear Murray,

This functionality is unavailable as of now.

You can refer to 1976695 - You are not able to attach initial Customer Invoice to Dunning Letter - SAP ONE Support La...

You could upvote the idea in Customer Influence Page:

Improvement Request Details - Customer Influence (sap.com)

Regards,

Manasa