approval template did not affect some users

[PaulB1ID]

Hi Experts,

One of our client using SAP B1 version 9 having a problem with their approval. 

Approval condition is if the customers Sales Order is over their limit then the document will go through approval process. When logged in with marketing user, sales order document that over credit limit did not go through approval process. If i tried creating SO using manager account, the document successfully go through the approval process. 

Any settings or authorization that i need to check?  

[williamwachholz]

Hello,

Please send a print of "Author" tab of your approval template. 

Best regards

[PaulB1ID · Accepted solution]

I've found the cause of my problem. It was authorization for open item list.

thanks for the reply though  @williamwachholz 

[PaulB1ID · Accepted solution]

found out that execute non select query auth affected the approval process as well