cancel
Showing results for 
Search instead for 
Did you mean: 

Add-on Installation Failed Error - SAP B1

kinyanjui_kamau
Participant
0 Kudos
621

Good morning Experts,

I am having trouble installing an addon in SAP B1 version: 9.10.220 PL 12. I get the error addon installation failed.

The addon has been packaged in a zip file using Extension Manager and uploaded like this as a lightweight addon:

This addon runs from Visual Studio 2019.

I am however able to add the Screen Painter addon .ard and this installs well.

How do I fix this?

Kind Regards,

Kinyanjui

Accepted Solutions (1)

Accepted Solutions (1)

ANKIT_CHAUHAN
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi kinyanjui.kamau,

This issue can occur if the Client Agent is not upgraded successfully during the patch/version upgrade.

To eliminate this, we would ask you to upgrade the Client Agent. To upgrade the Client Agent, go to SAP Business One patch package (\Packages\Client\SAP B1ClientAgent Installation) and run "Setup.exe" file at this location.

Hope it helps!

Kind regards,

ANKIT CHAUHAN

SAP Business One Support

kinyanjui_kamau
Participant
0 Kudos

Thanks for the quick reply Ankit. Will see how it goes.

Answers (0)