Adapt UI Not Available to Hide 'Confirm All' Button in Starter System

[SAPSupport]

Dear Support,

We have a configuration query within the starter customizing environment, within the Manage Service Orders application (F3571A) there is a button "confirm all" service orders and we want to gray out that button so it is not available, is there any way to achieve this?

Please see the screenshots in the attached file.

Regards,

PERSON_NAME

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[SAPSupport · Accepted solution]

In the Starter Customizing Environment, it is not possible to disable or hide UI elements like the "Confirm All" button in the Manage Service Orders app (F3571A). This is because Adapt UI and other key user extensibility features are not supported in starter systems—they are demo systems meant for fit-to-standard exploration only.

If this functionality is required, you can perform it in a test or development tenant, where Adapt UI is available and enabled through the relevant business catalogs (SAP_CORE_BC_EXT_FLX_PC or SAP_CORE_BC_EXT_FLX_CUS_PC).

For further reference, see:

KBA 3096740 – “Adapt UI” button is missing in SAP S/4HANA Cloud Public Edition

KBA 2981323 – Extensibility for Service: Missing “Adapt UI” option