Able to revoke the Service Entry Sheet even though the Credit Memo is not approved yet

[SAPSupport]

Need your advise/confirmation if it is the right expected behavior to revoke SES to edit the quantity.

During the approval process the Credit Memo can be rejected or deleted, but already revoked SES - doesn't seem right.

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[SAPSupport · Accepted solution]

System does not consider the credit memo status whether its approved or rejected, rather checks the PO history of the reference PO item for the presence of invoice documents.

So once credit memo is created the reference is removed and amount is nullified thus system allows the SES to be revoked. Thus in standard system we don't throw any error  in SES while revoking if credit memo is not yet approved.

Also you can edit the SES and reduce quantity and submit again and  then create new credit memo for the difference amount.

 Ideally procedure is given below:

1.  Approve the credit memo and revoke the SES
2.  Edit the SES and Submit with correct quantity
3.  Create new invoice with correct quantity

• Note: You may ask your developers to  raise  error in SES while revoking if the credit memo is not approved yet.
• Also consider search and Vote or post new ideas or missing functionalities in customer influence forum

https://launchpad.support.sap.com/#/notes/2838428

 Refer below KBA for useful details in this context

3255842 - Unable to revoke Service Entry Sheet - SAP for Me