on 2023 Feb 28 10:18 AM
Dear Experts,
When the user added the A/P Invoice, the system prompted for the missing G/L code.
Here is the setting :
General settings: Get a G/L account by Item Group
Item master : Non-inventory item ; get a G/L account by Item Group; Bank Charge for Item Group
Item Group : already defined the expense account for the Non-inventory item.
User has to manually key in the expense account for invoice posting everytime. Please advise how come the system cannot populate the default expense account from the item group
Best regards,
Helen Jim
This should work fine. Check BillTo country of BP you selected, if he is a foreign partner then you need to set up Expense account - EU or Expense Account - Foreign.
Also check:
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Hi,
I checked the issue in the DEMO FP2202 and it worked fine. The Expense GL Account was picked in the row of the Invoice.
You can check by removing any customization (if defined).
Also, so test in DEMO to see if the issue you are facing is appearing in the DEMO database.
Kr,
Jitin
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