2111 Create In-House Repairs in Customer Returns.

[Annemarie_de_jo]

Dear experts,

Integration of In-house repair in the accelerated return (follow-up activity) is a true value added functionality in release 2111. When I tried to set up however, I run into the error 'Select a transaction Type' (Log in returns overview CBAR - Warehouse inspection). I found this in the documentation:

1. In the Specify Settings for In-House Repair (Service) as Follow-Up Activity activity, assign the document type CBAR (Accelerated Return) to the transaction type REP1 (In-House Repair).

However, In S/4HC I could not find this configuration step. It looks like, this is why the error 'select a transaction type' appears in the returns overview and the inhouse repair cannot be created as follow-up document.

I used transaction VA01, serial number, equipment (Technical object) I created a template for repair orders.

Did I miss a step or something else? Please advice on how to proceed to have the inhouse repair in the follow-up flow for CBAR.

Many thanks in Advance

Annemarie

[Annemarie_de_jo]

Hi Nina,

Thank you for responding. I hoped I could find the configuration step. I only have these options under 'Follow up Activities for Customer Returns):

1. Specify Storage Locations for Follow-Up Activities

2. Rename Follow-Up Activities

In these options, I can specify a storage location and rename the activity only. The option 'Specify Settings for Inhouse Repair' (in which I think I need to make the assignment CBAR - REP1) is missing. (See screenshots)

inhouse-repair-follow-up-activities-2111-config-op.pnginhouse-repair-follow-up-activities-2111-config-op.png