2008 - Sales order availabilty check for more then 100 items - not working after upgrade

[Marise]

Dear Team,

Did any of your customers during the regression testing for 2008 had issue with Sales Order availability check in S4HC Essentials?

It seems for one of my customers the availability check is not running for more then 100  items in sales order after the upgrade.

And they noticed this only in Production.

If you faced this and already know the solution, appreciate if u can share the same or guide me to the colleague who helped provide a solution

MANY THANKS

[Carlos_H_Rodriguez · Accepted solution]

Hi Marise.. Since this is in Production and happened after the 2008 Release, I strongly suggest to have your customer open a Support Incident with High priority (or Very High if it is affecting business performance greatly) and in the description specify [R] as prefix, to indicate this is an issue resulting from the new release so that Support can identify it clearly and pay attention to it right away.

-Carlos