$000000001 000000 Reference is incorrect

[sengo]

Hello community

I am new in SAP SD, I am facing this error when I try to post my credit memo in transaction VF01

The reference that you entered for your memo is incorrect. Either it is an invalid reference, or you entered a valid reference in an incorrect format.

Message Identification RDSV_SD_XX System Message Number 801 Output Type E

I am using Returns delivery for order as reference.

May you please assist me

Thanks in advance

[sanilbhandari]

Hi

The above error message is probably related to Portugal. Please have a look at the below OSS note

https://launchpad.support.sap.com/#/notes/0002623660

Thanks & Regards

Sanil Bhandari

[sengo]

I tried to follow the note 2623660 to solve the issue. Now I am facing another error

$000000001 000000 Reference billing document 6010018655 must be digitally signed

Digital signature is not activated for this document I wonder why I am facing this error.

[sanilbhandari]

Hi

I had mentioned that error might be related to Portugal. Does your company code have the country as PT? If yes, digital signature is mandatory for all invoices issued from a legal entity which has a VAT Registration in PT. The below blog might help you on the set up if not already done. If your company code does not have the country as PT, than the note mentioned earlier and the blog below is not relevant.

https://blogs.sap.com/2015/07/13/docfunctionality-to-generate-digital-signature-for-portugalpt-invoi...

Thanks & Regards

Sanil Bhandari

[sengo]

Hi sanil.bhandari

Thank you for replying. I realized that even in country AO we have this scenario. So I have to go through the configurations in SPRO and BF11.

Regards