The difficulty of accessing e-commerce tools such as mobile websites or app, in addition to not having an ERP or CRM, are factors that have made small shops or entrepreneurs resort to tools such as WhatsApp, Messenger, Instagram, Telegram, Facebook and other social networks to be able to market their products and services. This brings two difficulties: 1. It is mandatory to be attentive to the device where the sales platform is managed by answering inquiries from occasional customers. 2. It is not easy to order the requirements received, since these tools do not allow you to perform basic tasks in the marketing of products such as: inventory control, register orders, etc. The aim is to provide a basic environment that allows these tools to be integrated with an ERP, e-commerce or CRM, as well as to automate customer service through a Chatbot that interacts with the customer and makes the process more efficient.
Integrate all possible marketing channels (app, web, mobile devices, social networks, etc.) into a single controlled environment and make efficient use of all resources.
The integration of the chatbot with SBO is done through the Service Layer, Odata and allows the registration of business partners, sales orders, invoices and payments received. In addition, you can obtain product information, product categories, stock, prices, debts, and maturities.

Submission#11 – Intelligent Digitalization Purchase Invoices
Partner:
Software and Consulting Group - from Chile
Technology: Machine Learning.
Industry:
Consumer goods, Industrial Materials, Services, Retail, wholesale distribution and manufacturing.
Key words:
SAP Business One, Machine Learning, A/P Invoices, AWS, SAP BTP
Solution Summary:
Companies need to quickly and securely collect a wealth of information for further decision-making. There are currently many companies that have to manually enter vendor invoices into Business One, which takes significant time for collaborators to load data that are subject to human error.
To have a solution that helps companies, in automating the manual process of extracting relevant data from vendor invoices, in just a few seconds, eliminating any manual registration and creating the document in Business One.
Some Features:
- Master Data (business partners, articles, sales tax codes) Management.
- Find preliminary documents.
- Creating preliminary documents and vendor invoices.
Submission#12 – Codificate
Partner:
Dexterity from México
Industry: Retail, Food, Restaurants and Beverage
Key words: Retail, Point of Sales(POS), SAP Business One, Chatbot
Solution Summary:
To carry out monetary transactions, cash, bank cards and other digital solutions are too expensive or put shops at risk of robberies. Furthermore, it is not possible for organizations to guarantee a healthy distance that prevents the transmission of viruses.
Codificate works through a chatbot that interacts with the end user, learning from each conversation to make a flow increasingly natural and stimulating. SAP Conversational AI is 100% compatible with SAP Business One, it is the final link in the chain of interaction with the end user.

Submission#13 – Dintec Machine Learning SCM configurator
Partner:
Dintec Consulting from México
Industry: Retail – Wholesale Distribution
Key words: Machine Learning, SAP Business By Design
Solution Summary:
On some occasions, when companies manage a large number of products, it is difficult to analyze and then adjust some parameters in the supply chain individually, which in turn generates inefficiencies in stock management, that is, there may be an excess or shortage of stock. The intelligent technology will evaluate the sales and the behavior of the suppliers related to each of the products, according to the configurations and the historical times that are to be evaluated. Taking into account this information and some business rules, the system will change the parameters of the supply chain using Machine Learning technologies that will affect the result in the MRP executions and will generate the purchase requests.

Submission#14 – RSMobile
Partner:
Redsinergia Consultoria Gerencial SA de CV from México
Industry: Retail – Wholesale Distribution
Key words: Machine Learning, SAP Business By Design, SAP Business One, GPS
Solution Summary:
Companies with field salespeople have a great problem to ensure that salespeople visit their customer, as well as the application of commercial conditions or promotions and that they are delivered to the customers. In this turn of industries, it is difficult to measure the efficiency and success of your salespeople. With the Google Maps Directions API, the optimal route of all geolocated clients on their route is traced. The GPS coordinates of all customers are sent, and the API returns the order of visit to reduce transfer times and optimize the movement of the sales force.
Submission#15 – SIEM
Partner:
Táctica TI SA de CV from México
Industry: All the industries
Key words: Machine Learning, SAP Business One, Automation, RPA.
Solution Summary
Companies requires to automate repetitive processes such as: Crossing of information for tax purposes, confirmation of tax documents in their ERPs, helping users to facilitate the capture and generation of legal documentation. Combining tools as Microsoft 365 (Power Apps, Power Automate, Power BI, Flow) y SAP Business One (Service Layer) SIEM Solution provides automatic validation of tax information, authorization processes outside SAP Business One, Registration of Purchasing documents.

Submission#16 – Smart Retail
Partner:
Xamai from México
Industry: Retail
Key words: Machine Learning, SAP Business One, Chatbot, Voice Recognition.
Solution Summary
Consumers have changed their buying patterns and behaviors, they are increasingly educated on the characteristics and above all, benefits of the products and / or services to be purchased or, because confinement and the pandemic have forced them towards digital purchases and have more space to conduct research. The systems use "ARI" intelligent voice assistant that helps the customer to locate the required information of the product and intelligence to perform searches in different order of words, with spelling mistakes and even phonetic search.

Submission#17 – Integration SAP Business One & SAP Qualtrics
Partner:
ALFA from Brazil
Industry: Cross.
Key words: XM, SAP Business One, ML, Qualtrics.
Solution Summary
Currently, SAP Qualtrics allows to measure the entire customer experience and sentiment, however, on its own, it is unable to present sentiments based on the product line that the customer buys or even cross if that customer is classified as A, B. or C according to consumption, since this information is in the ERP. With that, ALFA joined the customer's experience and sentiment, crossing with the transactional information of SAP Business One, allowing powerful information for managers in real time.Combining SAP Qualtrics, SAP Cloud Platform Integration and SAP Business One Hana through Service Layer, a solution that provides the consolidation of results in the ERP SAP Business One, where through Service Layer the data is modeled in SAP HANA Views and finally delivered as dashboards and KPIs in the SAP Business One Cockpit in real time, generating deep customer understanding, strategic insights, and providing advanced analytics to leverage the smart business.

Submission#18 – Good One
Partner:
G2 Tecnología from Brazil
Industry: Manufacturing.
Key words: OCR, IOT, SAP Business One.
Solution Summary
The solution notifies the warehousing industry of the arrival of delivery vehicles as soon as they arrive at the company using OCR technology integrated into SAP B1. The user is also informed in SAP B1 which products will be delivered automatically, eliminating typographical errors and collaborating with a previous organization of parking spaces, weighing scales and storage. This is fulfil by an Intelligent process using IoT based on OCR and integrated with tax information adding value to the company's supply chain by improving procedures with efficiency in the logistics process.

Submission#19 – Automation of animal food diet
Partner:
Liberali from Brazil
Industry: Agrobusiness.
Key words: IOT, SAP Business One.
Solution Summary
Reduce the fattening time of cattle to meet the growing world demand for animal protein sources, using the efficient management strategy of the feed diet, keeping production costs under control, ensuring the viability of the operation. Via computer or tablet in the truck + connection to the scale + RFID reader + Add-on Farm4All + Communication with SAP the result is the execution of the data transition between the application and SAP Business One. The app sends the data to SAP and receive information about what must be done, such as: the amount of food to be poured into the feedlot.

Submission#20 – Social Network Integration
Partner:
Ramo from Brazil
Industry: Cross
Key words:ML, SAP Business One.
Solution Summary
Publish marketing material into social networks, such as Facebook, and get feedback on the audience interaction such as likes, positive and negative comments on the published material. Also evaluate marketing campaigns in terms of the generated leads. Implemented through loosely coupled web services. Hosted on HANA platform. Deployed on cloud environment and using of sentiment analysis

Submission#21 – Smart Sales & Face Recognation
Partner:
Seidor Tecnologia da Informação from Brazil
Industry: Retail
Key words: ML, SAP Business One, Face Recognition.
Solution Summary
Identify customers who enter the store without the need for a salesperson to approach and ask for name and phone number. Present products that the customer usually buys in an interactive and innovative way, delivering an exceptional experience achieving customer loyalty. This solution automates the customer recognition process in the SAP Business One on HANA database, providing the end customer with a personalized shopping experience with the possibility of exclusive discounts on products he usually buys. stores and retain customer loyalty with an exclusive shopping experience.

This concludes all the submissions of LATAM SAP Business One & SAP Business ByDesign Latino América Intelligent Enterprise Innovation Awards 2020-2021. We are in the process of reviewing all the submissions and selecting the finalists, which will be announced shortly. Please stay tuned.