In the past couple of releases, we have looked at facilitating the planning of service orders and their assignment to employees based on their availability - using the Dispatching board in the Service Orders work center.
This blogpost on the Dispatching Board is a PREVIEW of what we hope to deliver with the 2208 release of SAP Business ByDesign, and through which we would like to get your feedback regarding this functionality - and what you feel is important for you to use this in your planning, or that of your customer's.
A breezy video (under 4 minutes) to explain the Dispatching Board Functionality -
3 highlights of the video -
Quick and easy assignment of the service order item to the employee, by clicking on the Assign action in corresponding Day-cell of the employee in the calendar.
Speedy assignment of service order items
View existing assignments by clicking on the number in each cell.
View work assignments of the employee for that day
Spread workload across multiple days using the Adjust action
Spread workload across multiple days
We would like to hear your feedback - let me know in the comments if you can spare half an hour to talk to us, and we would be very happy to schedule a call with you.