The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that enable you to innovate and be successful with SAP solutions, no matter your choice of deployment.
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Ongoing Support Innovation to Maximize the SAP Support Experience
Much has happened around the innovation of product support during our move into new and exciting support services and technologies. However, despite the biggest transformation still ahead of us, we already see a usage gap between the support capabilities we offer and the customers using them.
In the digital economy, security plays a crucial role. How do you protect your running SAP systems? To help keep the security of your system at a high level, we offer a multi-day Expert-guided Implementation session to assist with verifying critical security properties, identifying potential issues, and providing recommendations to improve the security in your landscape.
Embedded Launch Activities for SAP SuccessFactors Solutions
Embedded launch activities help enable and prepare your project team for a successful deployment by providing insights on leading global practices for your chosen SAP SuccessFactors solutions at no additional cost.
Changemakers Podcast: How Moving to Cloud Systems Is Changing the Industry
Companies are making radical changes to their cloud systems, but how is this shift changing the industry and the way support is delivered? Tune in on the latest Changemakers episode and get your questions answered by Mohammed Ajouz, Head of Product Support at SAP SE.
Introduction of SAP for Me, Your new Customer Portal
SAP for Me is your personalized central entry point to SAP’s support. It provides transparency across all your SAP solutions and ensures a harmonized support experience. SAP for Me makes support-related tasks easy with an end-to-end view of your product portfolio all in one place. Join this Support webcast to learn more about SAP for Me including the depreciation of the SAP ONE Support Launchpad home page as an access to applications.
Having Troubles to Discover Challenges in Your Business Processes? Try SAP Signavio Process Insights.
We have prepared a new learning journey on SAP Signavio Process Insights. It is an interactive visual guide, designed to help you complete SAP Signavio Process Insights Learning trail. You will be also always up to date regarding any topic news, learning offerings and product releases.
Join the Value Map During Cyber Security Awareness Month
What better time to share the new look and feel of the SAP Enterprise Support Security Value Map than during cyber security awareness month? Within SAP, we‘ve devised the SAP Secure Operations Map to give a more thorough look into the security aspects an organization should consider during any phase of the software lifecycle. We’ve chosen to use this model to enhance our Enterprise Support Security Value Map.