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Product and Topic Expert
Product and Topic Expert

Dear customers,

Find here an overview of the SAP Enterprise Support Academy monthly newsletter on latest news, training course, upcoming sessions, and further educational offerings.

The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that enable you to innovate and be successful with your SAP solutions.

Subscribe to regularly receive latest news and stay informed about the wide range of educational offerings provided by the SAP Enterprise Support Academy that help you to build the digital skills tailored to your needs.

Preview available live sessions on SAP Support Portal, tailored per region:
APJ | EMEA | Latin America | North America*

Please note: A one-time registration for SAP Learning Hub, edition for SAP Enterprise Support [accessible here] is necessary to register for these events.


Better Data Volume Management With SAP Enterprise Support

Experience the data volume management value map with enhanced features and content to facilitate improved data volumes in your unique SAP environment. Join today to benefit from learnings, collaborative forums, and access to SAP experts, all included as part of your SAP Cloud subscription.

Read more


SAP Analytics Cloud Fundamentals

We’ve updated our Expert-guided Implementation session: SAP Analytics Cloud Fundamentals with new dates available in December and January. It’s a multiday remote course providing an overview on the model and story development in SAP Analytics Cloud. During the workshop, you can practice all exercises demonstrated within your own system.

Register to a session that suits you: SAP Analytics Cloud Fundamentals


New Learning Journey „SAP Cloud ALM for Service"

With SAP Cloud ALM for Service SAP provides a new concept for customers to centrally access all information for support services of the past, the present and the future. It allows to collaborate more closely with the delivery teams and to follow up on the results.

Get started with our new Learning Journey


BTP Onboarding Webinar Focused on Application Development

Learn how SAP BTP is your goto for uncovered requirements. This session covers onboarding fundamentals before shifting gears to an SAP S/4HANA implementation where an application development use case unexpectedly pops up. We navigate you end-to-end through the process of obtaining the requirements from your leadership all the way to a viable finished product.

Join us on December 7


Updated Flagship Learning Program “SAP Integration Suite: Become an Integration Black-belt”

Integration Black Belt is an enabler program from SAP to become a subject matter expert in SAP’s Integration Technology and Strategy. Learn about the various capabilities of SAP’s integration platform and learn best practices to effectively support your integration journey. Earn a digital badge as a confirmation of successful completion.

Access the program: Become an Integration Black-belt

View available blog: Take the opportunity to become an Integration Black-Belt


SAP Enterprise Support Day 2023: Watch the Replays!

SAP Enterprise Support Day 2023 took place on November 8 & 9, 2023. A virtual event providing insights on how to speed up business transformation and impact the path toward business excellence with the latest services and tools from the foundational support portfolio. Access all materials and watch the replays.

SAP Enterprise Support Day 2023: Watch the replays!


New Learning Program “Learn to Develop Using low-code Through SAP Build”

Join our new Learning Program and get an introduction of the various components of SAP Build. At the end of the course, you’re invited to put your knowledge into action. Create a sales order process in SAP Build Process Automation, trigger the process, and put it all together in an own digital workspace using SAP Build Work Zone.

Access the program: Learn to develop using low-code through SAP Build

Access the SAP BTP Value Map blog (value maps access required)


In-Depth With SAP S/4HANA Cloud, Public Edition

Join the product series “In-Depth with SAP S/4HANA Cloud, public edition”. The series aims to provide SAP S/4HANA Cloud, public edition product deep-dive knowledge, independently from the quarterly release update.

Click here for further details and the full list of recordings: In-Depth With SAP S/4HANA Cloud, Public Edition


SAP Cloud ALM Extended to Cover SAP BTP

SAP Cloud ALM, a cloud-based tool for application lifecycle management, already offers capabilities for the implementation, operation, and service of many SAP applications, including SAP S/4HANA and SAP SuccessFactors software. Now SAP Cloud ALM will extend its capabilities to centrally operate Software-as-a-Service (SaaS) applications and custom extensions built and run on SAP Business Technology Platform (SAP BTP), including SAP BTP Cloud Foundry environment.

Read more in the interview


Pushing the Boundaries of Procurement Customer Support with Innovations

Customers increasingly adopt cloud solutions to enhance business value and innovation while reducing costs and risks. SAP offers Real-Time Support to assist procurement customers in achieving these goals. Rohan Patel, SAP's Global VP of Customer Support and Innovation for Product Support - Procurement, discusses the benefits of SAP's support in this context.

Check out the interview


SAP Enriches the Customer Experience With AI-Powered Support

Learn how Stefan Steinle, EVP, Head of Customer Support & Innovation, SAP SE talks about how SAP is enriching customer support through predictive intelligence by harnessing its AI-powered landscape. In addition to this, SAP’s Transformation Suite approach for customers provides a tool chain for business transformation. For those of you looking to tackle hybrid landscapes, Real-Time Support, and Built-In Support – SAP has this covered too.

Read the full article


Seamlessly Optimize Every Step of Your Data Transformation Journey

Listen to Stefanie Kübler, Vice President, Head of Business and Data Transformation Solutions, introducing the SAP Business Transformation Center, fueled by SAP Cloud ALM, a cutting-edge cloud-based solution revolutionizing data operations for organizations. Harnessing the full potential of the SAP Business Technology Platform, our guided approach to digital transformation effortlessly leads you towards becoming an intelligent enterprise. Seamlessly optimize every step of your data transformation journey and embrace agility and innovation with SAP Business Transformation Center.

Check out the video on YouTube

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