SAP Continuous Influence for SAP S/4HANA Cloud Public Edition - Frequently Asked Questions

[DoreenBaseler]

Please find below the most frequently asked questions with answers from SAP around the use and concepts of SAP Continuous Influence for SAP S/4HANA Cloud Public Edition.

Here are the topics we cover in this FAQ as of now:

1.Getting started, how do I find the right session?

2.What do I do if I do no find a session for my request?

3.Can I search for a request prior to submitting it?

4.Where do I see all the requests my company has submitted in the Customer Influence portal?

5.Where do I see the requests that have been submitted over the last days or weeks?

6.What do the different status values mean? Where do I find them explained?

7.Where do I see the voting threshold of a session?

8.What is the purpose of the votes and the voting threshold?
What if a request does not get enough votes over a certain period of time?

9.Where do I find updates on my request?
How do I know when a request has been delivered?

10.The author of the request is leaving the company. How can I make someone else an author of my request?

For detailed answers to the above names questions, get a copy of your step-by-step FAQ guide here.