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grace_xin
Product and Topic Expert
Product and Topic Expert
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343

1. How to trigger the synchronization from Employee to BP

To trigger that, we can run transaction code SE38 and enter report /SHCM/RH_SYNC_BUPA_EMPL_SINGLE, input employee number, and execute.

grace_xin_0-1736904219430.png

2. Why this issue happens?

During the synchronization, if the employee has an user assigned on infotype 0105 subtype 01, the report will convert the IDADTYPE of the user from 00 to 04. It is necessary to delete and create the user again to do it. However, if the user has any entry in some tables, like ADRVP, the user cannot be deleted and, therefore, the above error message is generated.

Usually only 2 entries are expect of an SU01-User. These 2 correct entries are (at APPL_TABLE):

  • USR21
  • SOUD

Concrete information can be found in 
KBA 2578294 - FAQ - Employee to Business Partner synchronization in S/4HANA OnPremise
KBA 3094750 - Business User Management - FAQ 

3. How to check ADRVP

Let us review table PA0105 to find the user id linked to the employee firstly.

grace_xin_1-1736904747511.png
And then, review table USR21 to find the person number of the user.

grace_xin_2-1736904747512.png

See KBA 3234879 - AM049 error during employee and business partner synchronization

4. how to resolve this issue

If those entries originate from BCS (tables BCST_CAM, SODM, SOER, SOMG or SOSU) report ZRSBCS_RELEASE_BC01 from SAP Note 3228710 can be used to convert the usages.

If the error still persist after the report ZRSBCS_RELEASE_BC01 was executed then also execute the steps from the resolution part of the SAP KBA 2264162 - Person could not be deleted as it is still used - AM049

Hope this blog can help you.

Best Regards,
Grace