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Former Member
21,681

Introduction

This document explains an alternate way of vendor return through Quality Notification. This is in integration between MM, QM and SD modules.

Generally, rejection of materials happen at the time of inspection during GR. But there may be certain cases where rejection happens after a long time, may be from shop floor. By the time, vendor invoice verification might have been done already. So, we cannot do a return using 122 movement type. We have to do the return through return PO. Customer may require an automated process to inform the purchase and stores department and do the return of materials. This process explains an automated return process.

Configuration steps

1. Define Quality notification type and assign number ranges.

Path: SPRO --> Quality Management --> Quality Notifications --> Notification Creation --> Notification Type --> Define Notification Types

2. Create Document type for Return PO and assign number ranges. (Optional)

3. Create Sales area for vendor return.

Prerequisites

1. Customer master to be created in the sales area for return and assign to Vendor master (In Control data of Vendor master).

2. Material master to be extended in the above sales are.

3. Automatic PO field to be ticked in purchasing view of Material Master.

4. Returns Vendor and Auto PO fields in Vendor Master to be ticked in Purchasing data of vendor master.

5. Shipping condition to be assigned in Vendor master purchasing data.

Process Steps:

1. Quality dept to Create Quality Notification for the material to be returned in T-Code QM01.

     Enter the quantity and Save the notification.

     Enter the Defect Details in Defect Details tab.

2. Purchase Dept to check for any notifications in T-Code QM10, create enrich with purchasing details and create PO and delivery automatically.

     Execute. Select the notification line and click on change notification.

     Enter purchase org, purchase group (and vendor if not entered earlier). Click on Return delivery.

     Enter the PO document type and tax code in the pop up box. Price will be taken from Info record.

     Click on continue. A confirmation pop up will appear. On clicking on Yes, Return PO and delivery will be created.

3. Stores dept to check for any pending PGI in T-code QM10 (for which delivery is created through above step).

     Execute QM10 as above and select the notification pending for PGI. Click on edit notification.

     Click on Change outbound delivery. System will take you to VL02N screen. Enter the Picking quantity and do PGI.

4. Create Excise invoice in J1IS for the material document as usual if the customer is in India.

5. Post Credit Memo in MIRO as usual.

Through this, we can partially automate the process of vendor return. Also, the quality notification serves as a proof for return and it can provide you the track of the defect details.

Regards,

Sudeep.

27 Comments
Former Member
0 Kudos

Excellent work Sudeep.

Former Member
0 Kudos

Nice one. Keep posted on.

Prasoon
Active Contributor
0 Kudos

Nice work. Thanks for sharing.

Former Member
0 Kudos

Excellent work.Thanks for sharing

mohsinabbasi007
Active Contributor
0 Kudos

Superb Bro.......... :smile:

Best Regards

Mohsin Abbasi

0 Kudos

Good Information. I learned new thing today..!!

Former Member
0 Kudos

Hi All..

Thanks a lot for your feedback...

Regards,

Sudeep

Former Member
0 Kudos

Thanks for sharing the knowledge 🙂

nitin_jinagal
Active Contributor
0 Kudos

Great job Sudeep !!

I was exactly looking for such content. Thanks a lot :smile:

Keep posting.

Regards,

Nitin

0 Kudos

hi sudeep after maintaing all the pre-requisites am not able to get this action box after executing qm10, can u help me on this :smile:

former_member214046
Participant
0 Kudos

great job sudeep.............. :smile:

Former Member
0 Kudos

nice and valuable document sudeep..

former_member183155
Active Contributor
0 Kudos

Nice work , it is a doc of integrated QM.

Regards.

Ozgur

Former Member
0 Kudos

Thank you Ozgur.. And thank yo all for your feedback..

Regards,

Sudeep.

former_member183424
Active Contributor
0 Kudos

Good Document sudeep.a

I get a cool idea...

Thanks...

Prasoon
Active Contributor
0 Kudos

"Integration Expert" !!!!

Keep sharing dear friend!

Regards,

AKPT

Former Member
0 Kudos

Thank you AKPT & Dev..

Former Member
0 Kudos

Good job. nice document.

Br,

Sanu V

Former Member
0 Kudos

Hi,

I created a Notification with Notification type Q2, in the Action box I cannot execute "Create Return Delivery", can you explain the reason to me?

Thanks

Danny

0 Kudos

Hi Sudeep,

Very good document.

Regards,

Nitin

Former Member
0 Kudos

Dear Danny,

In custimizing for Quality management, Quality Notifications--> Notification Processing--> Additional Notification Functions--> Define Action Box, make sure your notification type has the below settings (The function module is important).

Former Member
0 Kudos

Hi Sudeep,

I checked the configuration and it is the same as your screenshot, but still not able to create return delivery, the Notification status is NOPR NOTE ATCO.

Regards

Danny

bandal_amol
Explorer
0 Kudos

Really nice document.

Former Member
0 Kudos

What happens if the vendor sends replacement stock instead of a credit note?

liz_li
Product and Topic Expert
Product and Topic Expert
0 Kudos
Nice blog, Thanks.

By the way, is it possible to automatically created a return STO with Quality Notification?

Thanks.
0 Kudos
 

Hi,Sudeep:

As you could see below, "Create Return Delivery" is not able to be clicked.

could you give some tips on it ? thanks.

limando
Explorer
0 Kudos
Hi,

please check if the stock has been posted as unrestricted stock type. The create return delivery function is available, when the stock is posted as in quality inspection or blocked stock. This solved my issue

Regards,

Sebastian
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