Credit management is one of the most important aspects in ‘Order to cash’ flow. SAP had two system solutions for credit management – one is credit management (FI-AR-CR) with Sales & Distribution and another with Financial supply chain management (FIN-FSCM-CR) which has more advanced functionalities. In S/4HANA, FIN-FSCM-CR is mandatory to be used for credit management as stated in note 2270544.
Sales orders blocked in credit check are released through ‘Documented credit decision’ (DCD) in S/4HANA. SAP has further enhanced the creation of DCD solution through Workflow in S/4HANA 1909 release. My present blog is first to discuss on Documented credit decision (DCD) with credit management in S/4HANA 1909 release.
Credit check in SAP can be set to take place at the creation of sales order, delivery and at goods issue in a typical order to cash cycle. A sales order is blocked for credit if the credit exposure exceeds the set parameters for credit limit / control for that customer and then a ‘Documented credit decision’ DCD is created as a Case in FSCM in S/4HANA as in below image. Credit manager or Credit analyst decides whether to release (or reject) the sales order for credit block.
Below image shows a sales order blocked for credit and a DCD created as a Case in S/4HANA 1909 release.
Now, if this DCD is approved by Credit analyst , then the sales order gets released subsequently as shown in below image.
Now, this solution of DCD has been enhanced in S/4HANA 1909 release. In real life, this DCD should be approved by a credit manager / analyst i.e not by the person creating or working with sales order. With 1909 release , the task of creating the DCD is delegated to the generic workflow user (SAP_WFRT) to avoid the requirement of credit management authorization to a sales person . The event created for DCD for a blocked sales order is shown in below image.
The important configuration for creation of DCD through Workflow in S/4HANA 1909 release is the below setting in SWE2.
Refer the SAP Credit management configuration guide as in below link for more details.
https://help.sap.com/doc/792426924faa44698c76733bd0b88072/1909.000/en-US/loiobb4c195466432b18e100000...
This creation of DCD through workflow makes the credit management solution more robust.
This blog is based on my personal insight, observations and tests. Will appreciate your feedback and comments.