APPSeCONNECT - SAP Business One SEED APJ Developme...
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APPSeCONNECT, a product by InSync is a next-generation integration platform as a service (iPaaS) which can connect all major line-of-business applications. It empowers organizations to automate their vital business processes by enabling real-time, bi-directional data exchange between applications. APPSeCONNECT streamlines business operations, thus directly enhancing productivity and accelerating growth.
Solution Use Case
Shipstation is a widely used Shipping Solution, it connects all external sales channels of organizations such as eCommerce, Marketplaces, 3PL etc. and bring in all Web Orders within it for Processing and Fulfillment.
A retail organization using SAP Business One as the back end ERP system and Shipstation as their Shipping Solution facing inefficiency and delay in Order Fulfillment since these systems are disconnected.
APPSeCONNECT Integration Solution seamlessly connects Shipstation Shipping Solution with SAP Business One ERP system using Shipstation APIs and HANA Service Layer. This automated, bi-directional data exchange ensures efficiency and productivity to the Order Fulfillment Team within the organization. Let's see how it automates the business process
APPSeCONNECT Syncs New Web Customer and Web Customer updates to ERP system, keeping the ERP updated for Sales force automation
APPSeCONNECT transfer all Web Orders, Order Updates, Order Cancellations from Shipstation to SAP Business One, Order Fulfillment team can plan the fulfillment based on these orders.
APPSeCONNECT exchange Shipping Labels from Shipstation to SAP Business One, updating ERP Order Statuses and adding Delivery Documents within SAP B1.
Persona Identified:
Logistics Head and the Order Fulfillment Team are the main end user who will benefit from APPSeCONNECT Data Integration
Pain Points:
Some key pain points which customer organization is facing is:
A lot of manual job of transferring critical business data from one system to another
Systems being used in organization are not getting updated in real-time
A good amount of manpower and man hour is being wasted in data entry and correcting data errors
Frequent Delays in Order Processing leads to Consumer Dissatisfaction
Solution Details:
APPSeCONNECT integration helps to connect 2 different business systems and exchange Critical Business Data
Order Fulfillment can be channeled from Web to ERP, creating/updating required business documents
It saves a lot of manpower and eliminates manual data entry errors and redundancies
It reduces Order Fulfillment time and increases customer satisfaction, thus it helps to achieve efficiency and productivity with available resources
Solution Technology
Architecture
Any other innovative technology used? e.g. IoT / Big Data / A.I, etc.
We are using APPSeCONNECT as an iPaaS platform to integrate SAP with other applications. The connector is a hybrid solution which transfers data on premise but configured on the cloud portal. Common technology used are : Microservices, Event hubs, Enterprise Service Bus etc.
Any HANA libraries or 3rd party libraries used? e.g. Predictive, Text / Google Map, Twitter, etc.