Document objective is describe the Advance Return Management Functionality for supplier Return with Business process flow and the IMG settings.
Advanced Return Management component used to manage customer returns and supplier returns.
Customer returns are returns from a customer to a company location or an external vendor.
Supplier returns are either returns from a company location to an external vendor (return to vendor) or returns from one company location to another (stock transfer).However this document describes the process of Supplier Returns only.
ARM having below advantages over normal vendor return
RMA number is a reference number for return which is important entry in return purchase order. It could be provided by vendor on request OR generate at customer location by mutual agreement between vendor and customer. It could use in many ways according to business process requirement.
System requirement and Technical data for ARM
Technical Name of Business Function | OPS_ADVRETURNS_1 |
Type of Business Function | Enterprise Business Function |
Available As Of | SAP ERP 6.0 Enhancement Package 4 |
Technical Usage | Central Applications |
Application Component | E4A0000031 |
Application Component ID | LO-ARM |
First Release Date | 15-04-2008 |
First Release | 701 |
First SAP component LO-ARM (Logistics Advanced Returns Management) need to activate through SPRO.
Go to SPRO and execute Activate Business Function
Expand Enterprise business function
Then activate below components.
The buyer creates a Return purchase order in the system. The return purchase order is similar to a standard purchase order except the return flag which sets up the return delivery to enable shipment of the item(s) back to the vendor and shipping data.
The return purchase order confirmation goes to the vendor and the return delivery is sent to the shipping department where the item(s) are picked and shipped back along with a delivery note. When the shipping department creates the delivery the item(s) are withdrawn from stock. A credit memo is generated which transfers the liability to the vendor.
In Sales Org 2 view of material master, valid Item category group should be maintained.
The Item category group should exist in table T184L with delivery type RL.
Table T184L maintained by below IMG step.
IMG: SPRO > Logistic Execution > Shipping > delivery > Define Item Category Determination in Deliveries.
In Vendor master - Purchasing data following fields need to maintain.
Table | Field | Description | Value |
LFM1 | KZRET | 'Return vendor' | X |
LFM1 | Vendor_RMA_REQ | 'RMA required' | X |
Once you check these 2 fields, the system pop up a window and in that you need to enter
Press Enter, System will open customer master creation screens where mandatory fields needs to fill.
After save, system will create the dummy customer and it gets reflected in vendor master. This customer master required to create shipping documents.
New customer master create and display in Vendor- purchasing data.
Activate Return Vendor Check in Vendor master.
This check is non editable in XK02 - Vendor master change. But when it open in XK03 and the select the Display-> Change (F5), this field will open in purchasing screen.
In Z42, advanced return management related configurations need to perform to enable plant for return, Setup new purchase order document type, Return delivery type at document type level, Reflect Shipping tab in purchase order, Shipping point determination for outbound delivery creation.
SPRO --> MM --> Purchasing --> Purchase Order --> Return Order -> Advance Return Management -> Activate Advanced Return Management for Purchase Order Type
Assigned Return delivery type to supplying plant and document type
SPRO --> MM --> Purchasing --> Purchase Order --> Return Order -> Return to Vendor
SPRO --> MM --> Purchasing --> Purchase Order --> Return Order -> Store Return / Return plant to plant
Assigned return delivery type to checking rule
SPRO --> MM --> Purchasing --> Purchase Order -> Set up Stock Transfer Order -> Assign Delivery Type and Checking Rule.
Activate Follow up Activity
SPRO --> MM --> Purchasing --> Purchase Order ->Return Order -> Advanced Return Management -> Activate and Rename Follow up Activity
Check the 0005- Ship to Vendor
SPRO --> Logistic Execution -> Shipping -> Basic Shipping Functions -> Partners ->
Set Up Parameter Determinations for Deliveries
Here partner determination procedure RLL assigned to Delivery type RL
Then in Partner function add and activate Partner function SP with RLL.
With Advanced Return Management component activation, 3 new purchase order types will be available.
Create Return purchase order by ME21N with document type NB2.
Fill Vendor and necessary organizational data.
Also, make sure return delivery indicator at PO item level is ticked.
Under Return Tab you can find the Vendor RMA number, But RMA number need to fill in item level.
Note – Standard SAP not allow to store RMA Number at Header level.
Because the data on Header tab - Returns serve only as template for copying them to the item data and will not be stored in the database. Relevant for the further process are the ITEM "Returns" data only.
As a solution we put the RMA number ate Item level.
Please see attached SAP Note 1515540.
In Shipping Tab, Shipping data available to check.
If shipping tab is not appear, then check all the settings for delivery type RL.
Customer should be properly maintained with valid sales organization, distribution channel, division.
Shipping condition, shipping point along with delivery type should be configured.
Loading group and transport group will be captured from material master sales view.
By VL10B, outbound delivery will create.
Return Delivery can be viewed in VL03N.
Then after normal Picking and Packing, Good issue can be done for delivery.
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