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Parallel Line Branch via SAP for ME

divya_sharma02
Product and Topic Expert
Product and Topic Expert
‎2025 Apr 03 11:26 AM
4,601

Introduction:

For the users of the 3-system landscape offered by SAP S/4HANA Cloud Public Edition, SAP for Me not only enables you to provision various tenants but also empowers you to request a branch which copies business configurations from your main line to a new parallel line. For this, you need to follow a few simple steps to create a service request in SAP for Me, and you’ll be able to consume the parallel line. For more details on parallel line, kindly refer to the blog post Introduction to the Parallel Line.

Prerequisites for a Service Request:

Before requesting a branch, it’s imperative to run prerequisite checks to ensure that your main line is ready for the branch, which consists of the following:

  • The SAP S/4HANA Cloud Public Edition customizing tenant is ready for the branch:
    • All CBC and BC transports in the customizing tenant are released.
  • The SAP S/4HANA Cloud Public Edition test tenant is ready for the branch:
    • All transports in the import buffer of the test tenant have been imported.
  • SAP Central Business Configuration is ready for the branch:
    • In the main line workspace all activities and milestones of the “Scope and Organizational Structure” phase are completed.
    • The main line workspace is in the “Product-Specific Configuration” phase.
    • The main line workspace is unlocked.

You can raise a service request by following the below-mentioned steps:

1. Log on to SAP for Me using S-User Administrator credentials.

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Fig 1: SAP for Me log-on screen

2. Navigate to the “Service Request” dashboard under the “Private Cloud Workspace”, where you need to click on “Create Service Request”, which will take you to the “Service Catalogue” dashboard.

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Fig 2: Service Request dashboard

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Fig 3: Service Catalogue dashboard

3. You can search for “Parallel Line: Check Prerequisites”, to display the service.

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Fig 4: Parallel Line: Check Prerequisites service

4. When you click on the service, you will get to a new page where you can choose “Add Service”.

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Fig 5: Add Service page

5. After choosing “Add Service”, you are redirected to the page where you can select the customizing tenant for which you want to run the prerequisites check.

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Fig 6: Adding the prerequisite service

6. A pop-up is displayed where you can select your customizing tenant:

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Fig 7: Customizing Tenant pop-up

7. Once you’ve selected the tenant, the “Edit Parameter” button is enabled.

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Fig 8: Edit Parameter button enabled

8. After you’ve clicked on the “Edit Parameter” button, you can select the confirmation check box and choose “Check & Set” button.

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Fig 9: Confirmation screen

9. Now you can click on the “Submit” button and a new service request will be generated.

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Fig 10: Final page

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Fig 11: Service Request created

10. When you click on the “Parallel Line: Check Prerequisites” tile, you’ll get to the service information page, where you can switch to the “Communication” tab to see the updated service request.

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Fig 12: Communication tab

11. If all the prerequisites are met and there’s no open action item, you will receive a notification email in your inbox and the service request will be updated in SAP for Me.

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Fig 13: Successful Handover email

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Fig 14: SAP for Me communication

If any of the prerequisites are not met, then the service request will be cancelled and you will be notified via email accordingly:

a. If there are unreleased transport requests of type CBC or BC in the customizing tenant:

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Fig 15: Cancelled service request due to open customizing transports

b. If all the transport requests are released from the customizing tenant but not imported into the test tenant:

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Fig 16: Cancelled service request due to unimported test transports

c. If the workspace is not in the “Product-Specific Configuration” phase in CBC, that means, not all milestones have been marked as completed:

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Fig 17: Cancelled service request due to open milestones

Branch Service Request:

After the prerequisites service request has been completed successfully, you can create a new service request to initiate the branch by following the below-mentioned steps:

1. Steps 1-5 remain the same, but you now need to search for the service catalogue “Parallel Line: Branch”:

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Fig 18: Branch service catalogue selection

2. You will then be navigated to the customizing tenant selection, after which you can edit the parameter and click on the “Check & Set” button.

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Fig 19: Customizing Tenant selection page

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Fig 20: Customizing Tenant pop-up

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Fig 21: Confirmation screen

3. You can now see the “Schedule” tile, where you need to select a free execution slot from the search box. You then need to choose OK  and then click on the “Check and Set” button for the selected schedule.

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Fig 22: Schedule tile

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Fig 23: Schedule selection page

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Fig 24: Time slot selection pop-up

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Fig 25: Check & Set the Schedule

4. On the final page, you need to click on “Submit”. With this action, a service request will be generated, and you will be navigated to the home screen, where you can check the “Communication” tab for any further responses from the SAP team.

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Fig 26: Final page

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Fig 27: Branch service request creation

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Fig 28: Branch service request details

5. Once the branch is done, you will receive a notification and a handover email with the new system details and the service request will be updated accordingly.

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Fig 29: Branch Notification email

Conclusion:

By following these steps, you can seamlessly create a parallel line in SAP S/4HANA Cloud Public Edition using SAP for Me. Ensuring that all prerequisites are met before initiating the branching process is crucial to avoid service request cancellations. This streamlined process enables an efficient system landscape management.

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