Join the SAP S/4HANA Service, Private Cloud Edition Early Adopter Care Program

[noboruota]

Are you running classic Customer Service (CS) within the Compatibility Scope in S/4HANA*, and wondering how to transition to SAP S/4HANA Service?

You’re not alone. Many organizations are asking the same questions: Where do we start? What’s the benefit? Who can guide us?

We understand the challenges, and we’re here to support your transformation journey.

* Note: The Compatibility Scope for CS is set to expire at the end of 2030 (unlike most cases, which expire at the end of 2025). This makes it essential to begin planning your transition. For more details, refer to SAP Note 2269324 and this blog post.

Why join this program?

The SAP S/4HANA Service, Private Cloud Edition Early Adopter Care Program is your opportunity to engage directly with SAP’s product development teams. Our mission is simple: to refine and evolve our solutions based on real customer needs. Your voice matters.

As a participant, you’ll gain direct access to SAP product experts who can guide you through your transition from CS to S/4HANA Service. You’ll receive support with product-related questions and benefit from close monitoring of your critical issues. Most importantly, you’ll have the opportunity to share your feedback and help shape the future of SAP Service – at no cost to you.

Who should join?

This program is designed for customers who are licensed for SAP S/4HANA Cloud Private Edition and are running on SAP S/4HANA 2023 FPS0 or higher. If you're still using classic CS in the Compatibility Scope within SAP S/4HANA and have concrete plans for a proof of concept or implementation project, this is your chance to get expert guidance. We’re looking for participants who are ready to engage regularly, share their experiences, and become reference customers.

To make the most of the program, you will need a dedicated project team and a well-defined internal setup to drive the implementation.

How to apply

Apply now via the SAP Influence Portal and become part of a select group helping shape the future of SAP service management capabilities. Let’s build the future of SAP S/4HANA Service together.

Join the SAP S/4HANA Service, Private Cloud Edition Early Adopter Care Program and take the next step in your transformation journey.

If you have any questions, feel free to contact us: SAP_EAC_S4H_Service@sap.com.

Download a copy of the one-pager (image below).

Learn more about SAP S/4HANA Service

• SAP S/4HANA Service | SAP Community – collection of webinars, blog articles, links to certification program and other materials. It’s a great entry point to see all resources on SAP S/4HANA Service.
• Recap of SAP S/4HANA 2023 Highlights Webinar: Service – 30-min webinar I conducted. I show some concepts in diagrams and show system demonstrations of highlights in the 2023 release (FPS0) for SAP S/4HANA Service.

@o_frick @Holk_H