With SAP for Me we hope to provide a digital companion to our customer, that serves as their single point of entry to their entire SAP Landscape, on premise and in the cloud. We want to enable them to easily interact with SAP and be able to get immediate guidance to the best solutions for their business. With transparency across different types of information and role specific profiles SAP for Me is able to provide customers with a single source of truth and relevant self-service links.
Of course, in theory everything always sounds very promising. What it really comes down to however, is what our customers actually think of the SAP for Me portal and if it's functionality is able to support them in their daily business.
Fuchs Petrolub SE is the worlds leading supplier of lubricants. With increasing global customer requirements and new business models made possible by advancing digitalization, FUCHS is facing new challenges as it meets the demands of a highly dynamic world.New solutions require new ways of operating. And new ways of operation require a fresh strategy and mindset. The SAP for Me portal supports FUCHS in its approach by delivering a comprehensive rundown of the company’s SAP software landscape and related incidents. The tool’s self-service options enable FUCHS to track, trace, and solve potential issues quickly and more efficiently. Find out what they had to say about their experience with SAP for me below:
Quote by Fuchs Petrolub's Global Head of SAP
Another company that operates following an innovative and adaptive mindset is CONLOG. It is renowned for design and innovation, with a history of manufacturing metering solutions for over 50 years it is recognized as a premium brand in the prepayment metering markets. The company focuses on customer centricity to create value through innovation for the products, services and platform lines of the business. The SAP for Me portal supports CONLOG with a simplified overview on business critical incidents and direct options for action within the portal. It enables the company to resolve issues in a timely manner, keeping the main focus on their customers.
Quote by Conlog's SAP Business Analyst
So far 15.000 customers visited SAP for Me and more than 1.100 requested a simulation session enabling them to seize the full potential of the portal for their company. The goal remains however, to further increase the awareness for SAP for Me among our customers in order to generate more input and feedback that helps to develop the best possible version of it.
If you want to learn more about SAP for Me and about the various capability areas in particular, please take a closer look at our webinar series (see important links below).
If you would like to learn more, please feel free to browse through the links provided here.