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Undo irrevelevant flag for ticket

DAcker
Active Participant
0 Kudos

Hi all,

is it possible to undo the irrelevant flag for a ticket?

I couldn't find an action for undo the irrelevant flag in the ticket.... Therefore, I would assume that this is not possible. Is this right? Can someone confirm my assumption?

Thanks!

Best regards,

Deborah

Accepted Solutions (0)

Answers (1)

Answers (1)

nish_murthy
Employee
Employee
0 Kudos

Hi Deborah,

Yes, you are right. Once a Ticket is set as Irrelevant, it cannot be undone.

Kind Regards,

Nishanth