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Survey Results / Analysis

Former Member
0 Kudos

Dear Friends,

I have created a Survey in Mobiles and transfered it to to SAP CRM .

how can i get the the final survey results in the BI or in SAP CRM.

I checked the cubes and ODS in BW for the activities 0CRM_C08 , 0CRM_ACT I could not able to find the Questionnaire or the survey in any of the cubes.

Does SAP stores these survey answers in the Cube or could anyone please tell me how can i bring those data in to the SAP BW.

Or is there any Standard Transaction code in which i can do the analysis?

Thanks,

Satish

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

You can use the survey suite (Tx. CRM_SURVEY_SUITE) for analysis in CRM Online. In the BW you need to generate a structure for each survey version which makes evaluation a bit cumbersome. But there is no other way as surveys can change its layouts and structure from version to version.

Regards, Kai.

Former Member
0 Kudos

Hi Kim,

Thanks for your inputs,

I have used CRM_SURVEY_SUITE to create the survey and would like to analyse the same.

I checked the CRM - BW cubes

1. CRM Survey: Results - 0SVY_DATA_1

2. CRM Survey: Answers - 0SVY_ANSWER_TEXT

but the surveys ID are not getting updated .

can you tell me the cubes in which the Survey ID and the results can be updated.

Thanks,

Satish

Former Member
0 Kudos

Sorry, I do not know the cubes, but afai remember you need to generate structures for each survey version in BW. If you do so, you can download the surveys, otherwise only the survey definition.

You can also directly analyze the surveys in CRM_SURVEY_SUITE. If you look at help.sap.com there are some nice examples displayed.

Answers (0)