As Sentiment Analysis has been deprecated, I have a few questions.
Firstly, can Sentiment Analysis still be implemented, and would you recommend doing it?
Secondly, what other applications could I use i.e. Khoros instead of Sentiment Analysis?
We have SAP Marketing On-Prem (1902) implemented and want to extend our implementation and included Sentiment Analysis. Any help would be greatly appreciated!
Hi Ali, You can also check the CX Works article series External Campaigns in SAP Marketing Cloud Using Khoros and Automatically Create SAP Marketing Cloud Campaigns Based on Khoros Campaigns. See also
- Interactions with interests, tags and sentiment
- Manage interests app
Kind regards, Silvia Backes