cancel
Showing results for 
Search instead for 
Did you mean: 

SAP Service Cloud - Version 1 - Contract Usage Restriction

0 Kudos

Dear SAP Community,

I am struggling with finding the place to configure Contract Usage Restriction values, so that I can select them to my Document Types (Ticket Types):



I have searched in Documentation but wasn't able to find it here: Scope and Configure Tickets | SAP Help Portal
If you are able to help, I kindly appreciate it.

Thank you in advance.

Regards.

Accepted Solutions (1)

Accepted Solutions (1)

canakalin
Explorer

Hi Gabriel,

You cannot see it because it needs to be scoped. You can go to the Business Configuration-->Implementation Projects-->Edit Project Scope -->Scoping-->Service--> Entitlement Management--> Service Contract Management.(click)

Save and finish the scoping. Later on, go to Business Configuration--> Implementation Project--> Open Activity List.

Choose all activities. Then search for Service Contracts. Here you can click on Maintain Contract Usage Restriction in order to maintain contract usage restrictions. Then, you will be able to choose it on the Ticket types.

BR,

Can

0 Kudos

Thank you can.akalin,


It makes sense now. It worked well.

Kind regards,

Gabriel

canakalin
Explorer
0 Kudos

You are welcome Gabriel.

BR,

Can

Answers (0)