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SAP C4C - Key Mapping error while replicating BP relationship

gbizzotto
Explorer
0 Kudos

Hello SAP community,

we are facing an error in the Sales Cloud when replicating a business partner relationship from CRM. It seems likes the system tries to map an external ID for the relationship.

Also the relationship type is not the one we are sending. The BUR001 (ContactPerson relationship) is always used, indeipendently of the value that comes in the payload.

Do you have an idea, how to solve this? We are not sure, if this depends from the last upgrade in C4C. We started having the problem in the test tenant after the last upgrade.

Thanks in advance.

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Answers (1)

Answers (1)

clovismuller
Participant
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Hi Giorgia

Through the error presented, it seems to me that C4C is trying to map an external value of type "926", and it is not finding it. Did you check in fine tunning > mapping > BusinessPartnerRelationshioReplicationIn if this value is mapped?

gbizzotto
Explorer
0 Kudos

Hi Clóvis,

I can not find the activity you mentioned under mapping.