We have the problem that the wrong responsible employee is selected by copying an exisiting sales quote with another customer. The expactation is that the right responsible employee will be selected automatically.
SAP Support told us to activate step 20 in the party role assigment for the responsible employee (fine-tuning).
Currently this is coming from either the territory, or the preceding business document.
Therefore step 20 is not beeing reached. So we should check the responsible party role, via employee work distribution rules. At this point we are not sure how do configure the rules that the right responsible employee ist beeing selected.