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Remove / disable standard SAP filters via personalization for end-users

DAlbrecht
Active Participant
0 Kudos

Hello all,

is it possible to hide standard queries like "Tickets from Last 30 days" in Ticket list as a personalization (just for the own user)?

I tried to disable the query and saved it. After reloading the ticket list, the query "Tickets from Last 30 days" was still visible. Only if I did hide it in the master layout, the query was invisible. In the master layout I saw additional next to deactive a hide button. Whats the difference between deactive and hide?

How can a enduser hide / deactive standard queries in C4C?

Or is this just possible via master layout?

Thanks.

Deborah

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Answers (1)

Answers (1)

DAlbrecht
Active Participant
0 Kudos

It seems that it is only possible via adaptation mode for administrator, not via personlisation
https://userapps.support.sap.com/sap/support/knowledge/en/2881675