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Re-trigger Double Opt Verification Email

krishnakumar_1712
Participant
0 Kudos

HI

My customer is facing one issue.

They are doing lite registration(Double Optin), But, They will forget to verify it. the later point, He will try to verify the lite registration with the link which is in the mail. Unfortunately, The Link would have expired.

If we try to subscribe again, he is not getting any new verification email.

How to re-trigger lite registration verification email.

Any help will be appriciable

Accepted Solutions (0)

Answers (1)

Answers (1)

SebastianSchuck
Active Participant

Hey,

there is a REST API to resend Double Opt-In Emails called accounts.resendDOIConfirmationEmail. But I do not know how to trigger that API from the sceensets.


Hence, I set up a dataflow to remove all unverified lite accounts after 7 days to work around this issue when working with screensets. You may not be able to use that workaround if you have to maintain the user's interaction history for analytics, though.

Best,
Sebastian Schuck

krishnakumar_1712
Participant

Thank you for the response.

My current implementation is with Screenset... I have raised this concern to SAP too