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Qualtrics Survey to C4C with follow up action

hemantbaviska
Explorer
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Hello Experts,

I want to know if there is any possibilty to import the Survey from Qualtrics to C4C and also createa follow up ticket in C4C without using the CPI/iflows.

I know with CPI and Iflows we can do this flow but due to some limitation we cannot use the CPI.

So I would like to know if its feasible at all with limited C4C capabilites or if anyone have done this already.

Accepted Solutions (0)

Answers (1)

Answers (1)

Kunal_Bansal
Active Contributor
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Hi fsadsadad,

As per my experience, you cannot do so in C4C without using iFlows in CPI.

I hope this information was helpful in closing this thread.

Thank you.

Best Regards,

Kunal Bansal, SAP CX Architect