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Mismatch of Reporting Data in Campaigns

keshavatul
Explorer
0 Kudos

Hello All,

We have a requirement where the campaign would trigger the tasks and from the tasks the user would create the visit.

In the Campaign Report for Visits the user should see only those visits which are created from the task which are triggered from the campaign

To achieve this requirement I have gone into Business Analytics- Design Reports went to the specific report and created a view called my visit. In the view my visit in the preceding Campaign we put !(#) so that only those visits will be seen which are coming from the tasks created from the campaign. The correct no is 2 visits should be seen which is correctly coming as shown in the first screen shot

However now when I go to the campaign I can see all the visits coming which is 3, the correct figure should be 2. The above view is not loading in campaign.

Kind Regards

Atul

Accepted Solutions (0)

Answers (2)

Answers (2)

keshavatul
Explorer
0 Kudos

Dear Molly,

My apologies on the late response, as I had some issues with my universal id hence could not login, I was able to resolve the issue through adaptation, I will paste the screen shot in a day or 2

Kind Regards

Atul

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Hi Atul,

Trust you are doing great.

Regarding the issue, would you please kindly open a ticket on it? This seems needs to be checked in your system 🙂

Component recommended: LOD-CRM-MKT-CAM

Thanks and Regards,

Molly