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Mass Change Accounts to No Owner

Lisa_Tait
Explorer
0 Kudos

Hello

I have a large number of accounts were I would like to remove the owner and leave with no owner. It appears I can do this manually for each record but the mass change is looking to replace the owner rather than leaving unassigned.

Is it possible to do this? And if so, how?

Thank you

Lisa

Accepted Solutions (0)

Answers (1)

Answers (1)

palu
Active Participant

Dear Lisa,

If you are using Data Workbench to update the fields, there is an option to choose the action for Blank fields. You can choose Ignore or Update based on your requirement. If you choose update, system will update the Blank fields.

Regards,

Palani.