I am using the loyalty program, where I have 3 accounts/programs in the same CCO Manager. Each with their own rules, the only thing they share is loyalty levels.
The program works well, however, when creating a customer's loyalty account, instead of creating only 3 accounts that are the existing ones, 4 are created, but I don't know where the fourth account comes from if it doesn't exist or how I can delete it that fourth program because it really should not appear, it also appears with the name of "Defaul".
According to the screenshots, it seems that the Loyalty Account Type "Default" is Inactive.
For technical reasons, the system creates the loyalty accounts for all loyalty account types including active and inactive account types. Currently, this is the system behavior.